Delivery Logistics Industry
Thought and Leadership

 

5 Logistical Challenges of Amazon Prime Day

While the results aren't in (yet), it is expected that Amazon will double last year's Amazon Prime Day sales. In fact, it seems that Amazon Prime Day 2016 was Amazon's biggest sales day ever.

5 Characteristics of a Customer Centric Supply Chain

Creating a Customer Centric Supply chain can be a tricky thing, especially since it’s a departure from the “tradition” supply chain model. While each business has its own operational needs, there are a few concepts that are relatively universal.

The #1 Driver of Logistics Innovation is…

Surprised? You shouldn't be. The days of having trucks go out and losing sight of where they are, what stock they have, what their status is (on-shift etc.) or if they have arrived to their destination are long gone. On the customer side, consumers will no longer accept a 4 hour time window for when their delivery will arrive, they want real-time tracking via a map on their mobile device.

5 Ways Brexit Affects The Shipping Industry

As you probably know, the world woke up Friday morning to a stunning development - The UK had voted to leave the European Union. While many polls had shown the race to be close, nearly every "expert" had predicted that "stay" would eek out a victory.

How to Reduce Friction & Increase Customer Satisfaction

In the age of Amazon and Uber there are two crucial aspects of logistics that businesses must look at operational efficiency of the supply chain in order to have better visibility internally, as well as customer experience during the last mile of delivery - namely, an engaging experience that provides the end-customer with full visibility over where their delivery is and when it will arrive.

The Billion Dollar Battle for eCommerce Dominance in India

Recently, Amazon CEO Jeff Bezos announced that Amazon would be making an additional $3 billion investment in India, on top of the $2 billion already invested two years ago. What's interesting about this investment is not just the size, but what the investment will be used for.

Creating a Competitive Advantage With Engagement & Efficiency

We live in a new age: the age of the empowered consumer. This means that customers expect to have the power to pick and choose items on their own, as well as have full visibility over every stage of the supply chain - including delivery.

The Age of The Customer Centric Supply Chain

If you look at any industry today, from technology to services, the entire way they are managed and executed have changed completely. When it comes to delivering goods and services, this is quite obvious.

Challenges of the Last Mile Delivery in Serving e-Commerce

The “Last-Mile” element of the home-delivery model represents more than 50 per cent of the total logistics cost and is fraught with challenges. Traffic congestion in urban areas and the tyranny of distance in remote...

Can Postal and Parcel Delivery Services Retain Their Positions?

We've written extensively about Amazon's moves to own their entire supply chain, including the last mile. Based on a secret internal document outlining their plan to become a full fledged shipping company, as well as some obvious moves they've already made towards that end, it's clear that Amazon is well on there way.

UPS Just Validated Bringg’s Vision

Visibility over deliveries - that's what consumers today want. In a clear acknowledgement of that point, UPS has now announced they will be providing their customers with real-time tracking of their deliveries on a map - what they are calling "Follow My Delivery."

6 Keys Steps to Last Mile Delivery Efficiency

Last mile delivery is the final step of the supply chain - the hand off between the business and the end customer. However, in order to get to that point, a business needs to have the infrastructure in place to facilitate operational efficiency needed to meet customer demands.