Blog

The post purchase customer expectations are high but no longer about how fast an item can be shipped, rather the reliability of making sure that promises to deliver are met.

When looking at what’s in store for the food delivery industry, it’s important to understand the two basic types of online food delivery: Meals and Groceries.

Businesses are embracing these trends to keep customers satisfied and improve supply chain operations. 

Excess inventory negatively affects cash flow and increases storage costs. Here's what retailers can do about it.

The role that last mile plays in the online shopping process - and how it can reduce digital cart abandonment.

Has eCommerce growth truly slowed? Guy Bloch's outlook on eCommerce trends in the near future.

Learn how to efficiently manage reverse logistics at scale to increase revenue and customer satisfaction.

In order to reduce delivery costs and keep your customers happy, start thinking less about expenses, and more about improving efficiency, from the moment the order is placed until it’s delivered.

An unpredictable supply chain has become the new normal. What happens when you take this uncertainty and compound it with global inflation and rising customer expectations for lower prices and next-day delivery? The result is shrinking margins and increased competition. The best way to win this battle is to become extra predictable. Whether it’s the...

Stock availability is the cornerstone of last mile delivery. Without a readily available supply of stock, it makes no difference how many drivers, delivery vans, or warehouses spread out over the country a retailer has access to. It all goes back to the stock. With the world shaken up by the effects of the pandemic,...

In an age of massively increased eCommerce, customers and businesses alike are having to get used to a new reality. Whereas previously a customer would simply pick up an item, purchase it, and walk out of the store, the widespread adoption of online purchases mean that there are far more unknowns. To give a basic...

According to Pitney Bowes, parcel shipping exceeds 131bn in volume globally, and it is likely to more than double by 2026. This makes just getting a package to the right person seem like a Herculean task. Compounding the sheer numbers, are the expectations fueled by e-commerce giants such as Amazon and Walmart, for same-day or...