Blog | Bringg

Guy Bloch

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Jul 2, 2025

The Retailer Dilemma: Invest or Cut Amidst Chaos

First, COVID-19 triggered supply chain disruptions. Then inflation surged, interest rates climbed, and consumers shifted spend from durable goods back toward services, consumables, and travel. Geopolitical conflicts in Ukraine, Israel, and elsewhere added further disruption. Now, tariffs could increase costs for consumers, drive inflation again, and reduce consumer spend. And that macroeconomic risk creates even…
Alton Zenon

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Jul 2, 2025

Last-Mile Delivery: Where Customer Loyalty Is Earned or Eroded

“Any gaps in delivery experience directly threaten profitability. The customer experience, especially delivery, is the new battleground for retail success,” said Bringg Market Research Analyst Deborah Laloum In today’s retail economy, last-mile delivery is a revenue engine and (all too often) a blind spot at the same time. According to Bringg’s 2025 State of the…
Alton Zenon

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May 5, 2025

Improve the “Out for Delivery” Experience, Create More Customer Loyalty

Discover how last-mile visibility and delivery accuracy turn the “out for delivery” moment into a loyalty driver.
Alton Zenon

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Apr 2, 2025

How big and bulky retailers win Q4 with Q2 investments

How can big & bulky retailers provide exceptional customer experiences that drive ongoing loyalty at scale and without sacrificing margins? Ali Kamil, Expert Associate Partner at McKinsey discusses what it will take to optimize last-mile operations for big and bulky eCommerce.
Alton Zenon

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Mar 27, 2025

How the Last Mile Impacts Customer Loyalty: Advice From a Bringg Expert

Customer loyalty is a fickle thing: 85% of consumers won’t re-buy from a retailer after one negative delivery experience. Additionally, 75% spend more money and are more loyal to brands with excellent last-mile experiences. Serge Lazimi, senior VP of corporate development at Bringg, shared how a strong last-mile strategy supports long-term customer retention and growth.…
Alton Zenon

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Feb 26, 2025

Retail’s New Mantra: The Future Is “Better together”—Insights from NRF 2025

The National Retail Federation (NRF) conference, “Retail’s Big Show,” held annually in January in New York City, has earned its reputation as the premier event for the retail industry. With nearly 5,000 brands and 1,000 company exhibits present this year, NRF is a launch pad for innovation, strategic M&A deals, and transformative partnerships that set…
Alton Zenon

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Feb 26, 2025

The State of the Last Mile Summary: Key Insights from 500 Retail and Logistics Leaders

2025 will be a big year for eCommerce. Consumer expectations will continue to evolve around more flexible delivery options during pre- and post-purchase stages. Macroeconomic shifts are also happening more frequently and with greater magnitude, so retailers and logistics services providers (LSPs) still face persistent supply chain challenges. Because of its complexity, the last mile…
Alton Zenon

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Jan 22, 2025

Key findings from the Gartner Market Guide for Last-Mile Solutions

As 2025 begins, retailers and logistics firms must navigate the evolving last-mile delivery landscape, particularly as more shoppers expect deliveries to rival Amazon’s. To us, this recent Gartner Market Guide for Last-Mile Delivery Technology Solutions underscores this urgency. Bringg discovered that roughly 48% of organizations struggle to meet consumer expectations for delivery visibility. Bringg also…
Weston Maggio

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May 21, 2024

11 Ways to Reduce Shipping Costs, Increase Margins, and Speed Up Delivery

With the e-commerce industry continuing to grow, it’s essential to stay competitive, offer premium service, and keep your loyal customers satisfied, all while avoiding fluctuating shipping rates. Here we offer 11 tips to slash shipping costs, grow your margins, and speed up delivery.
Caroline Grape

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May 13, 2024

9 Best Grocery Delivery Software Options for 2024

The demand for grocery delivery is steadily increasing. A recent eMarketer report forecasts the sector to reach 13.7% of all US grocery sales in 2024, with a market share of over $253.8 billion by 2025. Let’s take a look at some of the best ones on the market.