Webinar: Meeting Customer Expectations in Oversized Delivery
Facing rising customer expectations for convenient and flexible deliveries, companies making big & bulky deliveries are struggling to efficiently utilize limited resources while managing the associated costs.
In order to improve and even exceed expectations, businesses must balance and optimize a number of components including delivery windows, truck capacity and order weight, driver’s shift hours, and specific skills for service or white glove deliveries – in real time.
This webinar dives into how companies in oversized delivery are using innovative technologies such as delivery orchestration to increase operational efficiency while improving the customer experience with a focus on:
Reducing time spent on site
Expanding delivery offerings & maximizing resources
Improving the customer delivery experience
Head of Product Marketing