Delivery Logistics Industry
Thought and Leadership

 

Is Automation the Answer to Last-Mile Delivery Pains?

Automating your delivery operations is critical if you want to maintain profitability while match the current expectations for customer experience. Here’s why.

We’re Excited to Announce $25 Million in Series C Funding Round

We’re excited to announce a Series C funding round of $25M with new investor Next47, the Siemens-backed global venture firm, alongside our well-known existing investors.

A Fully Transparent & Optimized Supply Chain Requires Better Technology

Quality of delivery service has a huge impact on the overall customer experience, so businesses need to find innovative ways to motivate & reward drivers.

Top 3 Driver Incentives That Improve Fleet Performance

Quality of delivery service has a huge impact on the overall customer experience, so businesses need to find innovative ways to motivate & reward drivers.

The Top 5 Challenges Restaurants Face When Building Their Delivery Operations

There are several essential questions that every restaurant chain needs to ask before starting their delivery operations to ensure success.

9 Ecommerce Records Smashed in 2018

Retail ecommerce is booming and 2018 has been a year full of record smashes - from Amazon's Black Friday sales to the number of delivery returns made.

Addressing the World: Overcoming Last-mile Delivery Challenges in Every Corner of the Planet

Delivering worldwide is a huge challenge, especially since 75% of countries lack a reliable address system or have no address at all. Here's how to change that.

Pizza Hut’s Rewards Programme & the Need for Restaurant Chains to Foster Brand Loyalty

Pizza Hut is increasingly investing in brand loyalty. As the industry evolves and competition intensifies, brand loyalty is only achievable through exceptional delivery experiences.

The On-Demand Delivery Experience: 6 Fundamentals

The on-demand economy has ushered in an entirely new era. With it, the expectations of consumers have changed drastically, and businesses need to keep up. The reason for this is that companies like Uber, Postmates and others are eating their lunch (so to speak).

Christmas Deliveries: Free Shipping Wars

While there are fantastic offers this holiday season for customers, there’s a broader question for the industry as free delivery is becoming the standard.

The Downside of Free Returns and Exchanges: Tackling the Growing Number of “Serial Returners”

With the increase and in some cases abuse of customer returns and exchanges, retailers might have to rethink their return policies.

Restaurant Dining Space Shrinking as Delivery Sales Soar

To accommodate restaurant delivery, restaurants are rethinking their space, in many cases shifting the ratio of dine-in space versus kitchen and pick-up areas.