Delivery Logistics Industry
Thought and Leadership

 

Why Uber Eats’ Dine-In Option is a Wakeup Call for Restaurants

10/07/2019
Uber Eats has made it clear that customers value their restaurant dining experience. Now restaurants have to sustain and improve that experience in the digital sphere.

Food Delivery: Industry Trends for 2019

30/05/2019
Six major trends that are shaping food delivery and will continue to do so for the next couple of years.

What McDonald’s $300M Acquisition Says About Data in Retail

29/03/2019
McDonalds’ acquisition is not a bet on where the world of commerce is going, but rather a highly intelligent reaction to the way commerce works today.

Delivery in the Age of Amazon: Introduction

04/04/2019
Online retail and online purchasing have digitized as far as they could without requiring similar disruptive changes in the offline world - but if businesses want to compete in the age of Amazon, that has to change fast.

Is Automation the Answer to Last-Mile Delivery Pains?

24/01/2019
Automating your delivery operations is critical if you want to maintain profitability while match the current expectations for customer experience. Here’s why.

The Top 5 Challenges Restaurants Face When Building Their Delivery Operations

20/12/2018
There are several essential questions that every restaurant chain needs to ask before starting their delivery operations to ensure success.

Pizza Hut’s Rewards Programme & the Need for Restaurant Chains to Foster Brand Loyalty

29/11/2018
Pizza Hut is increasingly investing in brand loyalty. As the industry evolves and competition intensifies, brand loyalty is only achievable through exceptional delivery experiences.

The On-Demand Delivery Experience: 6 Fundamentals

04/08/2019
The on-demand economy has ushered in an entirely new era. With it, the expectations of consumers have changed drastically, and businesses need to keep up. The reason for this is that companies like Uber, Postmates and others are eating their lunch (so to speak).

4 Tactics Overlooked By Restaurants When Building Their Delivery Fleet

31/10/2018
It’s imperative for restaurant to carefully assess multiple tactical and strategic challenges to choose the right delivery model.

With UberRUSH shutting down, what can stranded merchants do?

10/04/2018
Uber recently announced to its customers that it will be shutting down UberRUSH, its same-day delivery service. Launched in 2015, the service was supposed to provide merchants with the ability to compete with the likes of Amazon’s same-day shipping offers.

Can Third-party Deliveries Put Restaurants Out of Business?

08/02/2018
While third party food delivery companies such as Uber Eats can be highly efficient, quickly increasing the number of orders and scaling up a restaurant’s operations, it’s no secret that they make a significant dent in the restaurant’s already thin profit margins.

8 Issues To Consider When Setting Up Your Food Delivery Service

19/10/2017
When setting up a food delivery service, you have to consider the following issues to ensure a high-quality customer experience