Privacy Policy

Last Revised: March 15, 2016

Bringg Delivery Technologies Ltd. and its affiliates (“Bringg” or “we”) respect the privacy of its users (“User” or “you”) and are committed to protect its Users’ information. We believe that you have a right to know our practices regarding the information we may collect and use when you use the services offered by our websites and mobile applications to which you subscribed or which you use (the “Services”).

1.       Your consent (important, please read!)

By downloading, accessing and/or using the Services, or any portion thereof, you agree to the terms and conditions set forth in this Privacy Policy, including to the collection and processing of your Personal Information (as defined below). IF YOU DO NOT AGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS OR USE THE SERVICES.

2.       Which information may we collect about our Users?

We may collect two types of data and information:

2.1       Non-personal Information. The first type is non-identifiable and anonymous information. To put it simply, we have no idea what is the identity of the User from which we have collected the Non-personal Information, unless it is cross-referenced with Personal Information. Non-personal Information, which is being gathered, consists of technical information and behavioral information. For example, technical information may include information such as the type and version of your device and its operating system, the type of browser, screen resolution, device browser and keyboard language, and so on. Behavioral information may include the User’s click-stream on the Services, the activities of the User on the Service, including information pertaining to activities made by the User and additional information of a similar nature.

2.2       Personal Information. The other type of information we may collect is individually identifiable information. To put it simply, this information may identify an individual or is of a private and/or sensitive nature such as first and last name, home address, email address and, in certain circumstances, an individual’s location, route information and contacts and whether that individual is using the phone or other voice application on his or her mobile device while our Services are open or running on that mobile device (“Personal Information”). Personal Information which is being gathered consists of any personal details provided voluntarily by the User during the registration process and/or while using the Services, either directly via the User’s devices or via certain service providers (such as Facebook, Google+, etc.).

  • Activating the Services. During the activation process, you will be required to provide us with certain Personal Information. Such information may include your name, phone number and email address.
  • Information from Third Party Service Providers: When you connect to the Services through certain service providers (such as Facebook and/or Google+) for the first time, such service providers may furnish some information about you and your account with them. This information is transferred without Bringg’s request and only after your approval. Therefore, you will be asked to permit such service providers to share with the Services all or some of the following information about you:
  • Your first and last name;
  • Your profile picture or its URL;
  • your date of birth;
  • your e-mail;
  • Any other information you have made public on such service provider’s platforms.

Please note: you are not obligated to provide us with any Personal Information by law. You hereby agree and acknowledge that you are providing us with Personal Information at your own free will, for the purpose of allowing us to provide you with the Service, and that we may keep such Personal Information in a database which will be maintained, and, if required, registered in accordance with applicable laws and regulations.

3.       How do we collect information about our Users?

There are three main methods we use to collect information, other than information you provide to us when registering for the Services or downloading and activating one of our applications:

(a)        We may collect information while you access or use the Services. In other words, when you access or use the Services we are aware of your usage of the Services, and may gather, collect and record the information relating to such usage. For example, when you connect to the Services, your device notifies us that you are an active user. We may further log the content you generate or use your location during your use of the Services.

Please note: Whenever you use the Services on a mobile device, we will collect your detailed location and route information, for example in the form of GPS signals and other information sent by your mobile device on which the Services are installed and activated and may store such information or a portion thereof.

(b)        We may collect information from the mobile device to which you choose to download, on which you choose to install, or from which you choose to use, the Services. Such information may be either collected automatically or subject to your authorization, as determined by, and in accordance with, your mobile device operating system’s characteristics, features or settings.

(c)        We may collect information which you voluntarily permitted certain service providers to provide us. For example, when you wish to connect to the Services through a third party services such as Facebook or Google+, we will ask you to allow such service provider to provide us certain information (as described above).

(d)        Behavioral Tracking/Do-Not-Track: If you are accessing the Services through a web browser (as opposed to a native application) Bringg places cookies (as that term is defined below) on your device used to access the Services that track Users’ activities after they leave the Services and that store information about your use of the Services to improve your future experiences. We maintain the User behavior data in our system and utilize it to build our knowledge when that User engages again with our Services. Users who access the Services via a web browser should be able to disable any tracking after you leave the Services by utilizing the “Do Not Track” or similar options within most major Internet browsers. If you do disable your browser’s tracking then we will not track or store any information regarding your web browsing after you leave our website. Our Services use Google Analytics. For more information on how Google Analytics tracks your activities, please visit Google’s description at the following link: https://support.google.com/analytics/answer/6004245?hl=en/.

4.       What are the purposes of the collection of information?

(a)        Non-personal Information is collected in order to:

  • Enhance the User’s experience on the Services.
  • Learn about the preferences of Users and general trends on the Services (e.g. understand which features are more popular than others).

(b)        Personal Information is collected in order to:

  • Enable the overall operation of the Services.
  • Personalize your experience on the Services.
  • Provide you with certain information and services available to registered Users.
  • Identify you when conducting customer service operations (such as providing feedback, etc.).
  • Send you updates, notices, announcements, and additional information related to the Services.
  • Maintaining your Bringg account.

5.       Sharing Personal Information with Third Parties

We may share Personal Information only in the following cases:

(a) with our affiliates in the Bringg group of companies; (b) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (c) to enforce this Privacy Policy or any other agreement or terms of service between you and Bringg or pursuant to which you received services from Bringg, including investigation of potential violations thereof, and to defend against any claims or demands asserted against us by you or on your behalf; (d) to detect, prevent, or otherwise address fraud, security or technical issues; (e) to respond to claims that any content published on the Services violates any right or endangers the safety of any third-party; (f) to protect the rights, property, or personal safety of Bringg, its Users or the general public; (g) when Bringg is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of Bringg; (h) in order to supply the services you have requested from Bringg; and (i) to collect, hold and manage your Personal Information through a third party’s cloud based services, as reasonable for business purposes, which may be located in countries outside of your jurisdiction.

In addition, if you are accessing the Services as an employee or service provider of a Bringg customer which subscribed to certain Bringg Services, either directly from Bringg or through a third party licensor (respectively, a “Bringg Customer” and a “Superuser”) and in connection with their Bringg account, Bringg will share your location, route information and other similar information and whether you are using the phone or other voice application on your mobile device while our Services are open or running on that mobile device, if such use is blocking data transmission or otherwise interfering with the functionality of the Services, with such Superuser and Bringg Customer, as applicable, and, if instructed by such Bringg Customer, with such Bringg Customer’s customers in order to provide them with the Services.

6.      Modifications to or Deletion of Personal Information

If for any reason you wish to modify or delete your Personal Information, you may send us an e-mail to: support@bringg.com. Bringg shall remove Personal Information within a reasonable time frame after removing the Services from your device.

7.       Cookies & Local Storage

When you access or use the Services via a web browser (as opposed to a native application), Bringg uses industry-standard technologies such as “cookies,” other tracking technologies and Flash (or similar technologies), which stores certain information on your device (“Local Storage”) and which will allow us to enable automatic activation of certain features, and improve your Services experience and other capabilities described in Section 3(d) above. The cookies used by the Services are created per session, do not include any information about you, other than your session key and are removed as your session ends (usually after 24 hours). It is easy to prohibit the Local Storage. Most devices will allow you to erase cookies from your device’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. In order to erase or disable the Local Storage option in Flash you should use the settings option of Flash according to the specific instructions provided by the technology provider. However, if you block or erase cookies, or change the settings of Flash, your experience of the Services may be limited.

8.       Security

We take great care in maintaining the security of the Services and your information and in preventing unauthorized access to it through industry standard technologies and internal procedures. However, we do not guarantee that unauthorized access will never occur.

9.       Third Party Services

While using the Services you may encounter links to third party websites. In addition, third parties, including the Bringg Customers and/or the Superuser, may provide their own services through the Services. Please be advised that such third party websites and services are independent from the Services, and we assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such third party websites and services. We encourage you to carefully read the privacy policies and the terms of use or service of such third party websites and services.

10.    Third Party Software/Service

While using the Services websites we may be using third party software and/or service, in order to collect and/or process the information detailed therein. Such software may include without limitation, services such as Google Analytics and Amazon’s Web Services and alike.

11.    Changes to the Privacy Policy

The terms of this Privacy Policy will govern the use of the Services and any information collected therein. Bringg reserves the right to change this policy at any time, so please re-visit this page frequently. In case of any material change, we will make reasonable efforts to post a clear notice on the Services.

Changes to this Privacy Policy are effective as of the stated “Last Revised” and your continued use of the Services and on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

12.    Have any Questions?

If you have any questions (or comments) concerning this Privacy Policy, you are most welcomed to send us an email to the following address: privacy@bringg.com and we will make an effort to reply within a reasonable timeframe.