Reducing last-mile costs is the second largest 2025 priority for retail executives 

35% Average transportation costs attributed to the last mile

3PL Logistics

34% Retailers that say cost is the biggest barrier to last-mile technology investments

Bringg, State of the Last Mile, 2024

25% Rate of logistics costs increases since 2019

McKinsey, 2025

Global policy and economic changes demand attention

Inflation and tariffs increase supply chain costs across fuel, wages, warehousing, carrier fees, etc.

Source: Capgemini 2023

Last-mile investments turn cost reductions into competitive advantages

The right investments increase savings and give retailers an edge across: > Operational efficiency > Delivery fulfillment > Customer satisfaction

Source: Capgemini 2023

New fulfillment options streamline operations and profitability

More fulfillment centers and delivery choices can boost efficiency and revenue.

Leaders invest to cut last-mile costs. Everyone else catches up.

Improved costs

Improved costs and carrier management

  • A U.K. grocer reduced last-mile costs 20% using multiple fulfillment and delivery models
  • A U.S. furniture retailer saved $5M and $15m in annual CapEx and OpEx with increased route density and delivery availability

Diversified carrier networks

Regionalized fulfillment and diversified carrier networks

Steve Madden reduced imports from China by 40% 2025 to cut costs via alternative factory bases and sourcing capabilities

Operational efficiency

Greater operational efficiency

  • A U.S. auto parts retailer increased  order dispatch by 187% with automation
  • A U.S. furniture retailer increased stops-per-route by 20% with route density automation 

Stay ahead with last-mile insights