Platform
A modular, configurable, & extensible last-mile platform.
Connect last-mile operations and customer experiences from checkout to dispatch and delivery.
Why the Bringg Platform
Modular, extensible design. Fully configurable.
Bringg redefines last-mile delivery with a unified platform designed for seamless coordination, unmatched flexibility, and real-time insights.
- Standardize operations for owned, 3PL, and hybrid fleets
- Accelerate decision-making with real-time data and insights
- Deliver exceptional experiences that drive customer loyalty
End-to-end control delivers exceptional experiences and maximum efficiency.
The Bringg Platform modules connect planning, routing, dispatch, and driver management to customers' shopping and delivery experiences.
Shopping Experience
Turn window shoppers into loyal customers.
Optimize delivery options, experience, and conversions during shopping and checkout.
- Dynamic delivery slots: Display precise delivery windows based on real-time order data, driver schedules, capacity, and more.
- On-demand delivery: Present real-time ETA for on-demand delivery options at checkout.
- Self-service scheduling: Allow customers to select preferred delivery options, post-purchase, via SMS and email.
Plan
Plan accordingly.
Resource management and route optimization across fleets, service levels, and orders.
- Route optimization: Continuous optimization across all customers, stop types, and service levels
- Route planner: Visualize routes and preview KPI impacts, like distance, utilization, and drivers
- Resource management: Configure and manage all resource types and costs
- Carrier selection: Select best-fit options based on defined business rules
Dispatch
Smarter send-offs.
A single-pane view of order progress and exceptions.
- Delivery monitoring: Real-time maps of owned and third-party fleets include order details and progress
- Exception management: Set up custom alerts and exception handling workflows
- Driver communication: Live driver tracking, automated push notifications, and chat
- Automated dispatch: Automatically dispatch on-demand orders into live routes based on cost, resource availability, labor skills, and SLAs
Drive
Happy, efficient drivers.
Easy-to-use iOS and Android applications enhance driver productivity, improve communication, and ensure proof of delivery.
- Driver workflow management: Customized task, inventory, and customer-level workflows ensure quality and efficiency.
- Driver toolbox: A no-code, configurable in-app experience simplifies drivers' daily operations.
- Delivery visibility: Hands-free, geofence-powered delivery visibility with automated push notifications, chain of custody, and proof of delivery .
Delivery Experience
Exceptional delivery experiences, every time.
Win at the front door with real-time order visibility and customer communication.
- Branding: Consistent, branded delivery experiences across carriers and channels
- Notifications, tracking, and ETAs: Configurable pre-delivery text and email notifications with live driver tracking and dynamic ETAs in owned communication channels
- Customer ratings: Proactive customer-rating notifications with the ability to insert comments and action real-time feedback
Built for the enterprise on an automated, intelligent, and secure foundation.
Automation Center
Automate alerts, responses, decisions, and workflows
Configure and automate routine actions and decisions across the entire last mile. No code, custom development, or long lead times required.
- Trigger hundreds of actions across each Bringg Platform module
- Design custom workflows with the support of the Bringg Services team
- Power unique automation, reporting, and insights with custom data attributes
Intelligence
Action insights across systems
Comprehensive and customizable dashboards, reporting, and insights drive actionable performance and profitability recommendations.
- Improve driver productivity, planning, and delivery experiences with real-time KPI visibility into cost, profit, driver performance, ratings, and more
- Import data from other systems, customize reporting and export data into other business intelligence and reporting tools
- Use cross-module data and increase productivity throughout the last mile
Security & Connectivity
Secure data connections across internal and external systems
Enterprise-grade security and connectivity delivers unparalleled scale.
- Connect existing systems (OMS, ERP, eCommerce, WMS, TMS) with Bringg’s open REST APIs and webhooks
- Multi-factor authentication, support for SSO integration, SOC 2 compliance, and robust webhook restore and retry process
- Google Cloud infrastructure allows rapid customer expansion
The last-mile platform built for performance.
20% Last-mile delivery cost savings
40% Faster retail picking
87% Automated order-dispatch increase
30% Increase in deliveries per day
40% Higher CSAT
“The wide [value] that Bringg provides is uniformity in terms of digitizing the whole path and the routing for delivering orders to our customers.”
Talk to a Bringg expert.