Engaging Your Customers During The Last Mile

Discover different strategies for enabling customer-centric delivery operations, including:

  • The new challenges of last-mile deliveries
  • Seismic shifts in customer expectations
  • Leveraging technology to engage customers
  • Creating open channels of communication
  • Keys to operational efficiency

In today’s on-demand environment, customers want to have full visibility over their deliveries, as well as an open line of communication with both the business itself and the person making the delivery. Last-mile deliveries come with a slew of logistical challenges, but many companies often forget to think of the most important link in the supply chain – the end-customer.

Resources White Paper: Engaging Your Customers During The Last Mile