Engaging Your Customers
During The Last Mile
Discover different strategies for enabling customer-centric delivery operations, including:
The new challenges of last mile deliveries
Seismic shifts in customer expectations
Leveraging technology to engage customers
Creating open channels of communication
Keys to operational efficiency
In today’s on-demand environment, customers want to have full visibility over their deliveries, as well as an open line of communication with both the business itself and the person making the delivery.
Last mile deliveries comes with a slew of logistical challenges, but many companies often forget to think of the most important link in the supply chain – the end-customer.