Based on a global survey of logistics and transportation leaders, this report examines logistics providers current pains, and presents gaps between provider capabilities and current shipper demands. It also provides tips to overcome the challenges and facilitate long term growth.
Download the 2021 Report to learn:
- The top customer experience capabilities requested from shippers, and how logistics providers are delivering on these expectations
- Key blockers to scaling last mile operations and delivery volumes
- Which tech capabilities are set to be key differentiators in 2021
- Which tactics logistics providers are using to increase business through last mile operations