Manage Your Delivery & Returns on Salesforce

Easily create and manage your delivery operations from your personal Salesforce environment, with the agility to fully personalize each customer’s delivery experience.

Gain full visibility and control across the customer checkout experience, shipping and fulfillment (including same-day delivery), real-time tracking, and returns.

Any Delivery Model. Any Cloud. On Your Terms

The final mile of delivery is crucial in building customer loyalty.

As part of the Salesforce Fulfillment Network, Bringg will help companies drive long-term customer loyalty with a variety of fulfillment options.

Lidiane Jones, EVP & GM Salesforce Commerce Cloud

Flexible Delivery Models. 100% Native to Salesforce.

  • Drive personalized branded checkout experiences 
  • Meet demand anywhere with 250+ carriers 
  • Enjoy an easy, code free set-up experience, supporting external integrations

Checkout Experience

  • Increase cart conversation with a wide variety of delivery options at checkout including drop-off pickup (DOPU) 
  • Drive more convenience by offering estimated delivery dates and accurate quoting
Checkout_Experience-1

Shipping & Fulfillment

  • Easily operationalize any delivery model with automated order fulfillment on Salesforce
  • Auto-book shipments from any object in Salesforce – standard, custom, or objects from other AppExchange solutions
  • Auto-print shipping labels once an order is received
  • Give store staff a unified view of each order status and proof of delivery updates
Operationalize-Any-New-Delivery-Models-1

Real-Time Tracking

  • Customers can track the delivery in real time from a live map and communicate with the driver or be directed to your site for hourly shipment updates 
  • Reduce “Where is my Order?” enquiries by sending proactive notifications
  • Prompt customers to rate their delivery experience 
  • Store staff gain a 360 degree view of each delivery to track the order status
360Degree-View-of-Each-Delivery-1

Self Service and Automated Returns

  • Customers can easily book a return online from their shopping profile, and print self-generated return labels.
  • Returns can also be booked via the call center.
  • Store staff can book and send return labels, view drop off locations and track the time status of all customer returns
Self-Service-Returns_-1

Continue Exploring Bringg on Salesforce (Formerly Zenkraft)

Continue_explore

Book a Demo

Easily launch your delivery operations from your personal Salesforce environment. Join over 700 companies that use Bringg on Salesforce (formerly Zenkraft)