Your customers expect convenient and reliable online order fulfillment options.
Bringg helps the world’s leading grocers, restaurants and retailers improve their efficiency, scalability and customer experience by optimizing curbside pickup, BOPIS and drive thru experiences.
Bringg syncs with your inventory and retail management systems to determine pickup availability, and to present the optimal pickup options at checkout.
Allow customers to select their preferred pickup location and time, based on your real-time availability. You can even suggest nearby alternative locations with better pickup times to ease congestion and improve your customer experience.
Track customer progress and dynamically update the customer’s projected arrival time, so orders are prepared and ready just as customers arrive, with no unnecessary waiting or congestion at pickup.
Don’t want to track your customers? Our applications let customers initiate the pickup flow and report their arrival with a single tap.
Make pickup easy for customers by automatically recognizing their arrival, sending them to the correct pickup spot and giving them a unique color-coded pickup ID.
Following a successful pickup, use automated feedback collection to give your customers a voice and continuously improve the pickup experience.
Prevent pickup congestion and ensure inventory quality by ensuring orders are ready just as drivers arrive.
Orders are clearly marked with a unique color and ID on Bringg’s Store App, so staff can easily identify the correct order and validate order contents before turning the order over to the customer.
Measure every step across every flow and team to identify what is working well and where additional improvements are necessary.
Automated alerts and dedicated dashboards allow each stakeholder to identify and address issues, improving performance in real time.