Partnership enables retailers to provide a fast and efficient way to deliver to customers, profitably
London, United Kingdom, July 2, 2020 – Bringg, the leading delivery and fulfillment orchestration platform, and Fluent Commerce, a leading distributed order management platform today announce a global partnership to provide consumers with a premium last-mile experience, without requiring retailers to sacrifice profits.
Together, Fluent Commerce and Bringg offer retailers an end-to-end solution to optimize operations from customer order through last-mile delivery. The partnership will enable retailers to utilize Bringg’s complete fleet management suite including dispatch, routing and access to a global network of integrated delivery providers, including leading crowdsourced, traditional and third-party fleets. Using the intuitive UI, retailers gain end-to-end visibility, tracking deliveries in real-time. Bringg also offers retailers a customer experience solution, for a branded delivery experience and a communication platform so retailers can continually improve and easily track customer satisfaction.
Nikolai Avrutov, VP of Alliances at Bringg commented: “We are delighted to partner with Fluent Commerce to enable a premium last-mile experience to retailers and their customers. The opportunity to seamlessly leverage Fluent Commerce’s order management software with Bringg’s delivery and fulfillment orchestration means we can help retailers maximize the margin on every order, provide a personal branded customer experience, rapid on-demand delivery and curbside operations – in a unified flow. With an increased demand for home deliveries and curbside pickup in the current climate, the ability to deliver fast to customers while remaining profitable and in control is essential. Our partnership enables retailers to achieve just that.”
“This partnership with Bringg shows our commitment to helping retailers meet customer expectations in challenging market conditions. Whether the customer chooses the convenience of Click and Collect, delivery to their door or wants items delivered curbside, rapid cost-effective delivery can be seamlessly provided at speed and with real-time visibility” explains Rob Shaw, Managing Director EMEA, Fluent Commerce.
Fluent Commerce is a cloud-native distributed order management solution provider, focused on helping omnichannel retailers offer a unified commerce experience. The company’s technology suite includes software for in-store tooling, inventory and location management, customer service, fulfilment optimization, and reporting. The solution integrates physical warehouse and store inventory with online stores, optimising delivery options for shoppers and providing tools that can help associates manage orders and track inventory. Retailers have full visibility and control over orders, fulfillment and returns, and can track them with orchestrated business rules.
About Fluent Commerce
Fluent Commerce is a cloud software company focused on distributed order management for omnichannel retail. The Fluent Order Management Cloud Platform is cloud native, fully managed and code-free. It includes the essential components for unified commerce: Distributed order management, in-store tooling, inventory and location management, customer service, fulfillment optimization and reporting. This enables retailers and brands to rapidly drive up revenue, drive down costs, and win the convenience battle. Fluent Commerce works with global and regional brands such as JD Sports, Samsung, eBay, Woolworths, Target and French Connection. For more information visit www.fluentcommerce.com.
Bringg is the leading delivery orchestration solution, providing enterprises with the most efficient way to manage their complex delivery operations. Some of the world’s best-known brands in more than 50 countries are already gaining clear strategic value from Bringg’s powerful SaaS platform which offers the real-time capabilities they need in order to achieve logistical excellence across their delivery ecosystem. Market-leading companies from the retail, grocery, restaurant, consumer goods, logistics and services industries trust Bringg’s technology to help them streamline their logistical operations for peak efficiency, enable fully elastic logistics across multiple delivery models, and create perfect delivery experiences for their customers. By using our platform, they can establish successful cost-effective operations that balance the needs of all the participants in their delivery ecosystem – from management at headquarters, through the teams in the field, and all the way to the end-customers who are at the heart of the entire process.