Chicago, Sept. 10, 2019 – Bringg, the leading delivery orchestration platform, announced today a partnership with Mercatus, a leading provider of digital commerce solutions for grocery and other retail verticals across the U.S. and Canada. Bringg’s crucial last-mile capabilities enable a full end-to-end solution covering online engagement, staging, and now customer experience, extending all the way to the shopper’s door.
By leveraging the Bringg platform, mutual Mercatus and Bringg customers can seamlessly manage deliveries across both internal and third-party fleets, offering fully branded, exceptional deliveries to the end consumer. Grocers will also gain real-time visibility into delivery operations performance and customer satisfaction, enabling strategic delivery deployment, automation and optimization.
The offering compliments Bringg’s existing capabilities and allows grocers to break their reliance on third-party eCommerce providers and delivery partners. In partnering with Mercatus, Bringg provides the technology, insight, and expertise to enable grocers to optimally orchestrate the end-to-end grocery delivery flow. This turnkey experience allows grocers to be up and running with their own, superior grocery delivery offering at scale and in a short timeframe. Once integrated into their white-label storefronts, retailers will immediately have access to Bringg’s robust and growing ecosystem of delivery fleets. This provides grocery retailers with the fleet speed, capacity, flexibility and control necessary to profitably compete in a rapidly growing market.
“Shoppers want to engage with a single retail brand from the time they begin their online shopping experience, to the moment their order arrives at their door,” said Sylvain Perrier, president and CEO of Mercatus. “By partnering with Bringg, we’re able to expand the Mercatus platform’s last-mile delivery management capabilities and provide grocers with more streamlined and optimized delivery operations that they control.”
“Mercatus is a very exciting company that helps break an unsustainable status quo, particularly in the North American grocery market,” said Guy Bloch, CEO of Bringg. “By choosing Bringg, Mercatus customers will be able to provide a streamlined, digitized experience in the last mile without having to surrender their customer relationships, data and revenues to third party services. And customers will enjoy a more personalized, branded experience with rapid delivery.”
Bringg is the leading delivery orchestration solution, providing enterprises with the most efficient way to manage their complex delivery operations. Some of the world’s best-known brands in more than 50 countries are already gaining clear strategic value from Bringg’s powerful SaaS platform which offers the real-time capabilities they need in order to achieve logistical excellence across their delivery ecosystem. Market-leading companies from the retail, grocery, restaurant, consumer goods, logistics and services industries trust Bringg’s technology to help them streamline their logistical operations for peak efficiency, enable fully elastic logistics across multiple delivery models, and create perfect delivery experiences for their customers. By using our platform, they can establish successful cost-effective operations that balance the needs of all the participants in their delivery ecosystem – from management at headquarters, through the teams in the field, and all the way to the end-customers who are at the heart of the entire process.
Mercatus is the authoritative voice for retailers who want to strengthen their relationship with shoppers in a digital space. Mercatus empowers retail clients by creating authentic digital shopping experiences, through solutions that help retailers drive shopper engagement, grow share of wallet and profitability, and adapt to a changing consumer marketplace. The Mercatus Integrated Commerce® platform is used by leading North American retailers, including Weis Markets, Save Mart brands, Brookshire’s Grocery Company brands, WinCo Foods, Smart & Final and others. The Mercatus AisleOne™ personalization intelligence engine uses machine learning algorithms to deliver advanced product recommendations and promotions to shoppers on a one-to-one basis, and quickly and easily integrates into retailers’ marketing emails, apps and eCommerce websites. Mercatus is headquartered in Toronto, Canada.