Bringg’s logistics platform enables company to efficiently manage delivery orders and allows customers to track deliveries real-time
Chicago/Tel Aviv, April 27, 2017 – Bringg announced today it has started rolling-out its customer-centric delivery platform across the Panera Bread network of bakery-cafes. Bringg’s customer-centric logistics platform helps Panera U.S. bakery-cafes maintain control and visibility over their expanding delivery offering.
With the Bringg platform at Panera:
Bakery-cafes can use a single web-based or mobile dashboard to dispatch orders, manage drivers and track them in real time, as well as set up alerts for specific events, create reports for performance optimization, and much more.
Drivers have everything they need to ensure the perfect delivery right on their mobile phone, including the ability to manage their tasks, navigate to their next destination and communicate with customers
Customers can enjoy a delightful experience that keeps them coming back for more. Seamlessly integrated into the Panera Ecommerce Ordering Experience, guests can now follow the driver in real-time, communicate with them, and rate them after receiving their order.
“As we introduce Panera delivery to markets across the country, we are delighted to add Bringg’s solution to our forward-looking technology arsenal,” said Dan Wegiel, SVP, Panera to You. “In our real-time era, fast, timely and personalized delivery services are a must-have for consumers, and Bringg helps to make that possible.”
“We are very proud to add Panera Bread to the growing list of innovative brands using our platform,” added Lior Sion, CTO at Bringg. “Our main goal is to enable our customers to provide their employees with optimal operational processes, help their drivers ensure accurate deliveries, and offer their end-customers excellent real-time experiences.”
Bringg is the leading customer-centric logistics platform for enterprises, with customers in more than 50 countries including some of the world’s best-known brands. Our highly flexible yet powerful solution enables companies to quickly streamline the way they deliver goods and services, creating both operational efficiency and the optimal experience for their entire ecosystem – from the headquarters to the field and all the way to the customer.
Bringg’s open platform is simple to implement, use and manage through its different modules – web-based applications for dispatch and administration, mobile apps for drivers and service people, and a branded mobile experience for customers. It is highly scalable and provides a robust set of APIs and SDKs that can be used to easily customize the solution to fit our customers’ needs and to integrate it across their existing systems.