Delivery Logistics Industry
Thought and Leadership
Every day, we help companies improve and modernize their delivery logistics infrastructure with cutting-edge technology. They are aware of the growing expectations from customers when it comes to delivery speed, visibility and exceptional service. However, many of the businesses we speak to are also considering building the relevant technology in-house.
According to research done at the Kellogg School of Management at Northwestern University, up to 15% of a business’s most loyal customers account for 55-70% of its total sales. Loyalty is a feeling that comes from experiencing brand love in different ways, from special in-store experiences to discounts or vouchers.