Delivery Logistics Industry
Thought and Leadership


Are Most E-commerce Logistics Operations Still in the Dark Ages?

A new report from Zebra Technologies found that only 39% of supply chain respondents are operating at an omnichannel level, which means that the rest still lack the ability to integrate various forms of customer shopping methods into their operations.

With UberRUSH shutting down, what can stranded merchants do?

Uber recently announced to its customers that it will be shutting down UberRUSH, its same-day delivery service. Launched in 2015, the service was supposed to provide merchants with the ability to compete with the likes of Amazon’s same-day shipping offers.

Three Ways in Which Customer Demand is Reshaping Last Mile Deliveries

Conquering the last mile has quickly become one of the biggest challenges for any retailer. As e-commerce grows and the retail landscape shifts to a much faster and more dynamic environment, led by speed and convenience, the entire industry is looking for solutions to delight customers

It’s Time to Rethink the Outdated Store Concept

The traditional retail experience over the last century has focused on local people seeing the merchandise, choosing what they want to buy and leaving the store with their purchase. In the case of larger items, they would expect delivery which would rely on its inventory. Today, the experience has completely changed.

The Rise of Drop Shipping

Drop shipping is a supply chain management method in which the retailer does not keep goods in stock, but instead transfers customer orders and shipment details to either the manufacturer, another retailer, or a wholesaler, who then ship the goods directly to the customers.

Meet us next week in UK, Berlin and Las Vegas!

As conference season gears up, our team will be attending four events simultaneously next week, including some of the most important events for our various industries on both sides of the Atlantic. Our team will be in Berlin, Birmingham and Las Vegas - if you’d like to meet us don’t hesitate to reach out!

The Backlash from Poor Courier Delivery Experiences

A new report from eDelivery Expo shows that more than one in five customers (22%) will actively avoid courier companies with whom they’ve had a bad experience in the past. In fact, 17% of customers will check which courier company a retailer uses before making a purchase.

The Role of Crowdsourcing Platforms in the Future of Deliveries

The concept of crowdsourcing isn’t really new. From Fiverr to Uber and anywhere in between, the trend towards a freelance workforce is becoming more and more prominent - and whether people join the ‘gig economy’ full-time or as a part-time activity to make some extra cash, the concept is here to stay.

The Logistics of Love

While many retailers are still relatively new to the world of delivery, many of the retailers that focus on Valentine’s Day products have mastered the art of delivery for decades.

Can Third-party Deliveries Put Restaurants Out of Business?

While third party food delivery companies such as Uber Eats can be highly efficient, quickly increasing the number of orders and scaling up a restaurant’s operations, it’s no secret that they make a significant dent in the restaurant’s already thin profit margins.

Cutting the Middleman: The Growth of Direct-to-Consumer

Learn how direct-to-consumer sales can be a powerful distribution channel with the added benefit of full control over the supply chain.

JD and Alibaba battle it out to win China’s delivery war, the Chinese online retailer is raising $2 billion to fund its warehousing and delivery unit - a move that will bring it’s strategy closer to Alibaba, the country’s leading ecommerce platform.